DELIVERY
Domestic Shipping
Within Australia AceyAcey delivers using Australia Post Express. Orders before 2pm Monday - Thursday will be shipped on the same day, and in most cases your packages should reach you the next day.
Please note orders placed after 2pm on a Friday or over the weekend will be shipped the following Monday.
AceyAcey recommend you list either your business address or an address where you will be between 9am and 5pm to receive your exciting item/s
Once your order has been dispatched AceyAcey will send you a confirmation email which will include a tracking number for your package so you know when to expect your item/s!
Shipping Costs
Items under 500g = $13.50 AUD
Items over 500g = $18.50 AUD
International Shipping
AceyAcey is global and can ship anywhere!
Our default shipping method is Registered Post International. We also offer Express Courier International (EMS) if you require an express service. If you prefer registered post with insurance, we can provide this service upon email request. Costs will be the same as the Express Platinum Service. We dispatch daily. We cannot be held responsible for items lost or stolen/ not picked up from the postal service once posted.
Registered Post International Fees:
Items under 500g = $36 AUD
Items over 500g= $49 AUD
Delivery Time: Registered Post International = 5-14 business days (depending on destination/ customs)
Express Post Courier International Fees:
Items under 500g = $68 AUD
Items over 500g = $88 AUD
Delivery Time: Express Courier International = 2 - 6 business days (depending on destination/ customs)
CUSTOMS
AceyAcey cannot anticipate taxes applied by overseas custom offices. Any additional taxes, fees, tariffs, import duties and surcharges levied by destination countries are the responsibility of the customer. AceyAcey cannot determine the amount, if any (usually not) that will be charged so please check with your country to ascertain any additional charges prior to your purchase. This is a legal requirement out of our control.
If you refuse to pay the customs of your country it will be returned to AceyAcey at our expense and we will have to charge you the return fee plus original postage cost.